Terms and Conditions
RESPONSIBILITIES
The Story Box Studio is not responsible for compromised coverage due to causes beyond the control of the BUSINESS including but not limited to obtrusive guests, lateness of the CLIENT or guests, weather conditions, schedule complications, incorrect addresses provided to the BUSINESS, rendering of decorations, or restrictions of the locations. The Story Box Studio is not responsible for backgrounds or lighting conditions which may negatively impact or restrict the photo coverage whilst on location shoots.
VENUE AND LOCATION LIMITATIONS
The Story Box Studio is limited by the rules and guidelines of the location(s) and site management. The CLIENT agrees to accept the technical results of their imposition on the BUSINESS. Negotiation with the officials for moderation of guidelines is the CLIENT's responsibility; the BUSINESS will offer technical recommendations only.
SAFETY
The Story Box Studio reserves to right to terminate coverage and leave the location of the EVENT(S) if the photographer from the COMPANY experiences inappropriate, threatening, hostile or offensive behavior from person(s) at the EVENT(S); or in the event that the safety of the photographer from the COMPANY is in question.
PERMITS
The CLIENT is responsible for acquiring all permits and necessary permission for all locations on which The Story Box Studio will be performing services.
COPYRIGHTS
The photographs produced by The Story Box Studio are protected by Federal Copyright Law (all rights reserved) and may not be reproduced in any manner without the BUSINESS's explicitly written permission. Upon payment of the photos, the CLIENT may print the photos for personal use only. The Story Box Studio grants the CLIENT permission to share the images on social networking websites, with family and friends, and on vendor websites as long as the images remain unaltered and textual credit is explicitly given to The Story Box Studio. The CLIENT must obtain written permission from The Story Box Studio prior to publishing or selling the photographs.
MODEL RELEASE
The CLIENT hereby assigns The Story Box Studio the irrevocable and unrestricted right to use and publish photographs of the CLIENT or in which the CLIENT may be included, for editorial, stock photography, trade, advertising, educational and any other purpose and in any manner and medium; to alter the same without restriction; and to copyright the same without restriction. The CLIENT releases all claims to profits that may arise from use of images.
LIMIT OF LIABILITY
In the unlikely event that the assigned photographer from the BUSINESS is unable to perform to the guidelines of this contract due to an injury, illness, act of God, act of terrorism, or other cause beyond the control of The Story Box Studio, then The Story Box Studio will make every effort to secure a replacement. If the situation should occur and a suitable replacement is not found, responsibility and liability is limited to the return of all payments received for the EVENT(S).
In the unlikely event that digital files have been lost, stolen, or destroyed for reasons beyond the BUSINESS’s control, including but not limited to camera, hard drive, or equipment malfunction, The Story Box Studio liability is limited to the return of all payments received for the EVENT(S). The Story Box Studio is not liable for the loss of images beyond the lesser of the final delivery of all products included in the package for one year.
CAPTURE AND DELIVERY
The Story Box Studio is not liable to deliver every image taken at the event. The determination of images delivered to the CLIENT is left to the discretion of The Story Box Studio.
POST PRODUCTION AND EDITING
The final post production and editing styles, effects, and overall look of the images are left to the discretion of The Story Box Studio.
CANCELING A BOOKING FOR A PHOTOGRAPHY SESSION
If you need to cancel a booking, you may do so:
(A) Up to 72 hours prior to the scheduled booking time subject to paying a 10% service fee (based on total purchase including any products and booking fees) unless you are able to reschedule your booking to another available time-slot.
(B) Within 24-72 hours prior to the scheduled booking time subject to paying a 25% service fee (based on total purchase including any products and booking fees) unless you are able to reschedule your booking to another available time-slot.
(C) Within 24 hours prior to the scheduled booking time, subject to paying a 50% fee by way of damages (based on total purchase including any products and booking fees) unless you are able to reschedule your booking to another available time-slot.
We will endeavour to process any refund due to you (as a result of you cancelling but not rescheduling a booked photography session) within 72 hours of us receiving your cancellation request.
Any changes to a booking time for a photography session are subject to availability and we make no warranty or representation that any requested changes can be accommodated.
If you fail to arrive to a photography session without notifying us, no refunds will be issued.